Shipping policy

Shipping fees will be added to the price of the items and will be charged for delivery to a single destination, even if more than one item was ordered. After placing the order, 1–4 business days are required for processing, and the order will be delivered within a maximum of 14 business days from the date of order placement. "Business day" — Sunday through Thursday, excluding holiday eves, holidays, and official days of rest. Upon dispatch of the shipment, a tracking number will be sent to the customer. If the product is delivered to a pickup point or locker at the customer's request, the date of delivery to that point shall be considered the delivery date.

 Products are shipped from an overseas warehouse, and delays may occur during peak periods; in any event, the order will be delivered within a maximum of 14 business days. It is clarified that the Company is the seller in the transaction and is responsible to the customer pursuant to law, even when the product is shipped from a supplier outside Israel.

The Company is not responsible for any delay arising from circumstances beyond its control (strikes, communication failures, security situation, force majeure), without derogating from the consumer's statutory rights regarding failure to deliver on time. The customer must ensure that the shipping address is entered fully and accurately; a shipment lost due to incorrect address details provided by the customer shall be the customer's responsibility, without derogating from their rights under law.

Products shipped from abroad may be subject to import taxes and legal fees according to law; as applicable, the shipping company will contact the customer. This expected liability is presented clearly prior to order completion.

Last Updated Date: 02.09.2026